Terms of service.

1. Introduction

Welcome to the official website of Exottica Travels Private Limited, Pune, India ("we", "us", or "our"). By accessing or using our website to make a booking, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding with any transaction.

2. Booking and Payment Terms

  • All bookings must be made through our email or authorized representatives.

  • A non-refundable deposit, as specified per package, is required at the time of booking.

  • Full payment must be made at least [30] days before the departure date unless stated otherwise.

  • Payments can be made via credit/debit cards, UPI, bank transfers, or other methods specified on the website.

  • Booking confirmation is subject to the realization of payment and availability of services.

3. Pricing and Inclusions

  • Prices listed are per person and based on twin-sharing unless otherwise stated.

  • Prices are subject to change without notice due to fluctuations in foreign exchange rates, fuel costs, or government-imposed taxes.

  • The package cost includes services specifically mentioned in the itinerary (e.g., transportation, accommodation, sightseeing).

  • Any items not mentioned in the inclusions are deemed excluded.

4. Changes and Cancellations

Customer-Initiated:

  • Cancellation requests must be submitted in writing.

  • Cancellation charges will apply as per the cancellation policy of each service provider.

  • Refunds, if applicable, will be processed within [30] business days after deducting cancellation fees.

Exottica-Initiated:

  • We reserve the right to cancel or amend travel services due to unforeseen circumstances.

  • In such cases, customers will be offered an alternative itinerary or a full refund of the paid amount.

5. Travel Insurance

  • We strongly recommend all travelers to purchase comprehensive travel insurance at the time of booking.

  • Exottica Travels will not be liable for loss, damage, illness, or delay arising during the trip.

6. Travel Documents and Requirements

  • It is the responsibility of the traveler to ensure possession of valid passports, visas, and other required documents.

  • We may assist in providing information but are not responsible for denied boarding or entry due to incomplete documentation.

7. Health and Safety

  • Customers must be in good health to undertake the travel.

  • Any pre-existing medical conditions must be disclosed at the time of booking.

  • Travelers must adhere to COVID-19 and other health-related guidelines as per destination country requirements.

8. Limitation of Liability

  • We act only as an intermediary between customers and third-party suppliers such as airlines, hotels, and transport services.

  • Exottica Travels shall not be liable for any loss, injury, damage, delay, or inconvenience caused due to third-party actions or force majeure events (natural disasters, strikes, pandemics, etc.).

9. Conduct and Behavior

  • Travelers are expected to behave respectfully and comply with local laws and customs.

  • We reserve the right to remove any participant from a tour in case of disruptive or inappropriate behavior without a refund.

10. Intellectual Property

  • All content on this website, including logos, text, graphics, and images, is the intellectual property of Exottica Travels Private Limited.

  • No material may be copied, reproduced, or distributed without our prior written consent.

11. Privacy Policy

  • We are committed to protecting your privacy. Please refer to our [Privacy Policy] for details on how your data is collected, stored, and used.

12. Governing Law and Jurisdiction

  • These Terms and Conditions are governed by the laws of the Republic of India.

  • All disputes are subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

13. Amendments to Terms

  • Exottica Travels reserves the right to amend these Terms and Conditions at any time without prior notice.

  • Continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

14. Contact Information

For any queries, please contact:

Exottica Travels Private Limited
Address: office no 4, Laxmi Park, Manjari Budruk, Pune, Maharashtra 412307, India

Phone: +917378460207
Email: info@exottica-travels.com
Website: www.exottica-travels.com